§ 1
Preliminary Provisions
1. The Sawit online store, available at the internet address witalis-sapis.com, is run by Witalis Sapis running a business under the name Firma Usługowo-Handlowa Sawit., entered into the Central Register and Information on Economic Activity (CEIDG) run by the minister competent for economy, NIP 8391990955, REGON 770926385
2. These Regulations are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer remotely via the Store.
§ 2
Definitions
1. Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity.
2. Seller – a natural person conducting business activity under the name Firma Usługowo-Handlowa Sawit, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 8391990955, REGON 770926385
3. Customer – any entity making purchases via the Store.
4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store.
5. Store – an online store run by the Seller at the internet address witalis-sapis.com
6. Distance contract – a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the sole use of one or
more means of distance communication up to and including the conclusion of the contract.
7. Regulations – these Regulations of the Store.
8. Order – Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product or Products Sales Agreement with the Seller.
9. Account – the customer’s account in the Store, it collects data provided by the Customer and information about Orders placed by him in the Store.
10. Registration form – a form available in the Store that allows you to create an Account.
11. Order form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
12. Cart – an element of the Store’s software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
13. Product – a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.
14. Sales Agreement – a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement is also understood as – applying to the Product features – a contract for the provision of services and a contract for specific work.

§ 3
Contact with the Store
1. Seller’s address: 76-200 Słupsk, Rejtana 16 m 20.
2. Seller’s e-mail address: vitaliss@wp.pl
3. Seller’s telephone number: 887342415
4. Seller’s bank account number 89 1160 2202 0000 0005 6948 9403
5. The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6. The Customer may communicate with the Seller by phone between 8.00 – 18.00
§ 4
Technical requirements
To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are necessary:
a. terminal device with access to the Internet and a web browser
b. an active e-mail account (e-mail),
c. enabled cookies,,
d. FlashPlayer installed.
§ 5
General information
1. The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
2. Browsing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by
providing the necessary personal and address data enabling the execution of the Order without creating an Account.
3. The prices given in the Store are given in Polish zlotys and are gross prices (including VAT).
The prices given in the Store are given in Euro and are gross prices (including VAT).
4. The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including charges for transport, delivery and postal services), about which the Customer is informed on the Store’s website when placing the Order, including at the time of expressing the will

being bound by the Sales Agreement.
5. In the case of an Agreement covering subscription or provision of services for an indefinite period, the final (final) price is the total price including all payments for the settlement period.
6. When the nature of the subject of the Agreement does not allow, judiciously judging, to calculate the final (final) price in advance, information on the manner in which the price will be calculated, as well as charges for transport, delivery, postal services and other costs will be provided in the Store in the Product description.
§ 6
Setting up an Account in the Store

1. To set up an Account in the Store, you must complete the Registration Form. It is necessary to provide an e-mail address.
2. Setting up an Account in the Store is free.
3. Logging into the Account is done by entering the login and password set in the Registration Form.
4. The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing
to the addresses provided in § 3.
§ 7
Rules for placing an Order
In order to place an Order, you must:
1. log in to the Store (optional);
2. select the Product being the subject of the Order, and then click the “Add to Cart” button (or equivalent);
3. log in or use the option of placing an Order without registration;
4. if the option of placing an Order without registration has been selected – fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery
Product), enter the invoice details, if they are different from the details of the recipient of the Order,
5. click the “Order and pay” button/click the “Order and pay” button and confirm the order by clicking the link sent in the e-mail,
6. choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.
§ 8
Delivery and payment methods offered
1. The Customer may use the following methods of delivery or collection of the ordered Product:
a. Postal shipment, COD shipment,
b. Courier shipment, COD courier shipment,
c. Personal collection available at: Rejtana 16 , 76-200 Słupsk
2. The customer may use the following payment methods:
a. Payment on delivery
b. Payment on delivery
c. Payment by bank transfer to the Seller’s account
d. Electronic Payments
e. Payment by credit card.
3. Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.
§ 9
Execution of the sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending via
the Seller to the Customer an appropriate e-mail message to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s statements about receiving the Order and about its acceptance for implementation
and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3. If the Customer chooses:
a. payment by bank transfer, electronic payments or payment by credit card, the Customer is obliged to make the payment within …. calendar days from the date of conclusion of the Sales Agreement – otherwise the order will be canceled.
b. cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.
c. cash payment upon personal collection of the shipment, the Customer is obliged to make the payment upon receipt of the shipment within …. days from the date of receipt of information about the readiness of the shipment for collection.
4. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time limit indicated in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the order.
Orders.
5. A In the case of ordering Products with different delivery dates, the delivery date is the longest given date.
B In the case of ordering Products with different delivery dates, the Customer has the option of requesting delivery of the Products in parts or delivery of all Products after completing the entire order.
6. The beginning of the period of delivery of the Product to the Customer is counted as follows:
a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.
b. If the Customer chooses the method of payment for COD

in the morning – from the date of conclusion of the Sales Agreement,
6. If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will be additionally informed about the readiness of the Product for collection by the Seller by sending an appropriate e-mail to the e-mail address provided when placing the Order.
of the Customer. version for stores delivering orders in full after completing all parts of the order
7. In the case of ordering Products with different dates of readiness for collection,
the date of readiness for collection is the longest given date.
version for stores that deliver orders in full
after completing all parts of the order
7. In the case of ordering Products with different dates of readiness for collection, the Customer has the option of collecting the Products in parts (according to their readiness for collection) or collecting all Products after completing the entire order.

8. The beginning of the period of the Product’s readiness for collection by the Customer is counted as follows:
a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.
b. If the Customer chooses cash on collection in person – from the date of conclusion of the Sales Agreement.
version for stores selling in Poland
9. Product delivery takes place only in Poland. version for stores selling in territories other than Poland
9. The delivery of the Product takes place on the territory of ………………… (European Union, Europe, etc.)
10. Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
11. Personal collection of the Product by the Customer is free of charge.
§ 10
Right of withdrawal
1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The period specified in par. 1 begins with the delivery of the Product to the Consumer or a person indicated by him other than the carrier.
3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the date indicated in section 1 runs from the delivery of the last item, batch or part.
4. In the case of an Agreement that consists in regular delivery of Products for a definite period of time (subscription), the date indicated in section 1 runs from taking possession of the first thing.
5. The consumer may withdraw from the Agreement by submitting a declaration of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.
6. The statement may be sent by traditional mail, fax or electronically by sending the statement to the Seller’s e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in § 3.
7. If the Consumer sends a statement electronically, the Seller shall immediately send the Consumer to the e-mail address provided by the Consumer a confirmation of receipt of the statement of withdrawal from the Agreement.
8. Effects of withdrawing from the Agreement:
a. In the event of withdrawal from the Agreement concluded remotely, the Agreement is considered not concluded.
b. In the event of withdrawal from the Agreement, the Seller returns to the Consumer immediately, not later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Agreement, all payments made by him, including the costs of delivering the item, with the exception of additional costs resulting from the choice chosen by the Consumer a method of delivery other than the cheapest standard method of delivery offered by the Seller.

c. The Seller will refund the payment using the same payment methods,
which were used by the Consumer in the original transaction, unless the Consumer
has expressly agreed to a different solution which will not involve him
at no cost.
d. The seller may withhold the return of the payment until receipt
the product back or until proof of its return is provided to him, w
depending on which event occurs first.
e. The Consumer should return the Product to the Seller’s address provided herein
of the Regulations immediately, no later than 14 days from the date on which he informed
the Seller to withdraw from the Agreement. The deadline will be met if the Consumer
will send back the Product before the expiry of the 14-day period.
f. The consumer bears the direct costs of returning the Product, including the costs of return
Product if, due to its nature, this Product could not be left in ordinary
sent by mail.
g. The consumer is only responsible for the decrease in the value of the Product resulting from
advantage

from it in a way other than what was necessary to establish the nature,
features and functioning of the Product.
§ 11
Complaint and warranty
1. The Sales Agreement covers new Products.
2. In the event of a defect in the goods purchased from the Seller, the Customer has the right
to make a complaint based on the warranty provisions in the Civil Code.
3. A complaint should be submitted in writing or electronically to the address provided herein
Seller’s addresses in the Regulations.
4. It is recommended that the complaint include, among others: a concise description of the defect, circumstances (incl
date) of its occurrence, details of the Customer submitting the complaint, and the Customer’s request in
due to a defect in the goods.
5. The seller will respond to the complaint request immediately, no later
than within 14 days, and if he does not do so within this period, it is considered that the request
the client deemed reasonable.
6. Goods returned under the complaint procedure should be sent to the following address
specified in § 3 of these Regulations.
7. If a warranty has been granted for the Product, information about it, and
its content will be included in the description of the Product in the Store.

§ 12
Out-of-court methods of dealing with complaints and pursuing claims
1. Detailed information on the possibility of using by the Consumer
out-of-court methods of dealing with complaints and pursuing claims, and
the rules of access to these procedures are available at the offices and on the websites
online poviat (municipal) consumer ombudsmen, organizations
social, whose statutory tasks include consumer protection,
Provincial Inspectorates of the Trade Inspection and at the following addresses

websites of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php and
http://www.uokik.gov.pl/wazne_adresy.php.
2. The consumer has the following exemplary possibilities to use
out-of-court methods of dealing with complaints and pursuing claims:
a. The consumer is entitled to apply to a permanent arbitration court
consumer, referred to in art. 37 of the Act of December 15, 2000 on
Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request for
settlement of a dispute arising from the Agreement concluded with the Seller.
b. The consumer is entitled to apply to the provincial inspector of the Inspection
Handlowa, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection
(Journal of Laws of 2014, item 148, as amended), with a request to initiate proceedings
mediation on the amicable settlement of the dispute between the Consumer and
Seller.
c. The consumer may obtain free assistance in resolving a dispute between
him and the Seller, also using the free assistance of the poviat (municipal)
consumer ombudsman or social organization whose statutory tasks
consumer protection (e.g. Consumer Federation, Association
Polish Consumers).
§ 13
Personal data in the Online Store
1. The administrator of Customers’ personal data collected via the Store
website is the Seller.
2. Customers’ personal data collected by the administrator via the Store
online are collected in order to perform the Sales Agreement, and if the Customer agrees to it
consent – also for marketing purposes.
3. The recipients of the personal data of the Online Store Customers may be:
a. In the case of a Customer who uses the delivery method in the Online Store
by post or courier, the Administrator provides the collected data
the Customer’s personal data to the selected carrier or executing agent
shipments at the request of the Administrator.
b. In the case of a Customer who uses the payment method in the Online Store
electronic or by payment card The Administrator provides the collected personal data
the Customer, the selected entity handling the above payments in the Store
online.
4. The customer has the right to access their data and correct them.
5. Providing personal data is voluntary, but failure to provide the data indicated in
Regulations of personal data necessary to conclude a Sales Agreement is effective
impossibility of concluding this contract.
§ 14
Final Provisions
1. Agreements concluded through the Online Store are concluded in Polish.
2. The Seller reserves the right to amend the Regulations from valid ones
the reasons are: changes in the law, changes in payment and delivery methods – to the extent
to what extent these changes affect the implementation of the provisions of these Regulations. about each
the Seller will inform the Customer at least 7 days in advance.
3. In matters not covered by these Regulations, they apply
generally applicable provisions of Polish law, in particular: the Civil Code;
the act on the provision of electronic services; the act on consumer rights, the act on
personal data protection.

4. The customer has the right to use extrajudicial means of dealing with complaints and
pursuing claims. For this purpose, he may submit a complaint via u platform
the ODR website available at: http://ec.europa.eu/consumers/odr/ .